Reviews for Proton Pass
Proton Pass by Proton
Review by Anna
Rated 2 out of 5
by Anna, 8 months agoI really like the Proton suite overall.
However, the authentication process for Proton Pass is just... not working properly.
Either:
- I don’t set a separate password for Proton Pass (keep the same password as my Proton account), then Proton Pass extension allows anyone who is logged into my browser to use my passwords without asking first for authentication.
Or:
- I set a specific password for Proton Pass. Then I am asked to first log in to my Proton account with my regular password, and then log in again to Proton Pass with my Proton Pass password. And yet, the extension continues to ask me to “activate Proton Pass” by authenticating... so I’m unable to use my passwords.
This is so confusing. In the first case, why isn’t the extension asking for the Proton password before activation? In the second case, why doesn’t it accept only(!!) the Proton Pass password and start working?
(Thankfully, I have my KeePass manager as a backup.)
However, the authentication process for Proton Pass is just... not working properly.
Either:
- I don’t set a separate password for Proton Pass (keep the same password as my Proton account), then Proton Pass extension allows anyone who is logged into my browser to use my passwords without asking first for authentication.
Or:
- I set a specific password for Proton Pass. Then I am asked to first log in to my Proton account with my regular password, and then log in again to Proton Pass with my Proton Pass password. And yet, the extension continues to ask me to “activate Proton Pass” by authenticating... so I’m unable to use my passwords.
This is so confusing. In the first case, why isn’t the extension asking for the Proton password before activation? In the second case, why doesn’t it accept only(!!) the Proton Pass password and start working?
(Thankfully, I have my KeePass manager as a backup.)
Developer response
posted 8 months agoHello! Thank you for your feedback Anna. You could add a PIN to unlock the browser extension if you prefer not to set a separate password for Proton Pass.
After setting an extra password for Proton Pass, the extension will require you to provide your original password and your extra password on the first login, afterwards it should only require the extra password.
Can you please reach out to us at https://proton.me/support/contact so we can help you troubleshoot and clarify further?
After setting an extra password for Proton Pass, the extension will require you to provide your original password and your extra password on the first login, afterwards it should only require the extra password.
Can you please reach out to us at https://proton.me/support/contact so we can help you troubleshoot and clarify further?
3,110 reviews
- Rated 5 out of 5by CyberneticFennec, 4 hours agoWorks flawlessly across all my devices, I never had any issues using Proton Pass!
- Rated 5 out of 5by Firefox user 19848329, 15 hours ago
- Rated 5 out of 5by storm.chaser, a day ago
- Rated 5 out of 5by Sergio, 2 days ago
- Rated 5 out of 5by Vinicius, 3 days ago
- Rated 3 out of 5by Quitch, 4 days agoAs a paid user of Proton's services, I find this mostly excellent. There are three annoying limitations at this time:
1. It is dependent on password and TOTP rather than supporting passkey authentication to log into the extension.
2. Its SimpleLogin alias notes don't sync to the alias description at SimpleLogin.
3. It won't offer to save credentials after you submit them, only before. So you might save credentials that are rejected. If you don't save them, the list of generated passwords isn't the easiest to discover.Developer response
posted a day agoThank you for your review. We've passed on your feedback to the team for future improvement. You can keep an eye on our blog (https://proton.me/blog) and our socials for any news and updates Proton Pass-related. - Rated 1 out of 5by Sean H, 4 days agoIt is 2026 and they still don't have biometrics login for the extension.
Developer response
posted a day agoBiometric unlock for the Proton Pass browser extension is on our roadmap for spring/summer. You can find more details at https://proton.me/blog/pass-roadmap-spring-summer-2026. With that in mind, we'd appreciate it if you'd consider giving us a higher rating, as it helps us grow and bring our privacy-first services to more people. - Rated 5 out of 5by Firefox user 16053546, 4 days ago
- Rated 5 out of 5by teriodore, 4 days agoAsked me to rate - Very impressive service, easy to use , cheap and amazingly secure. And it looks cool as heck to have a proton.me email :P
- Rated 5 out of 5by Firefox user 17597413, 5 days ago
- Rated 4 out of 5by M87, 5 days agoGreat extension. My only gripe is the amount of paid for stuff you are locked behind. Otherwise, very useful.
Developer response
posted 4 days agoThank you for your review. We do not profit off your data, and the only way we maintain our services, as well as make free accounts possible, is through the support of our paying users. This is why we offer paying users access to additional features. Nonetheless, we appreciate your feedback and we have documented it accordingly. - Rated 5 out of 5by Balayat, 7 days ago
- Rated 5 out of 5by David Carvalho, 7 days ago
- Rated 5 out of 5by flyplay, 8 days ago
- Rated 5 out of 5by mcx, 9 days ago
- Rated 5 out of 5by Adam Spera, 9 days ago
- Rated 5 out of 5by Firefox user 19909432, 10 days ago
- Rated 5 out of 5by Giganiga, 10 days ago
- Rated 5 out of 5by Firefox user 17865718, 12 days ago
- Rated 5 out of 5by Alec, 12 days ago
- Rated 5 out of 5by Firefox user 19906133, 12 days ago